Records Checks and Copies of Police Reports
Records Checks are processed in approximately 3-5 weeks, assuming timely response from other police services and depending on request volumes. Find out more.
We are currently processing police records checks received during the week of April 7, 2014. We are experiencing a higher than normal volume of requests. Once your police check is completed, it will be mailed back to the address provided on your application. We apologize for any inconvenience and thank you for your patience. To minimize call volume, please continue to consult the website to monitor the progress of your records check.
If you are requesting a police records check or a criminal records check, you MUST apply in person by attending any of the major police stations. Someone else cannot apply for you on your behalf.
Police Records Check:
This service is restricted to applicants seeking employment and/or volunteer work with vulnerable* individuals. This includes national and local police databases. The possible existence of criminal convictions and outstanding charges, as well as incidents of all negative police contacts for at least the previous five years will be considered for release. Information is collected and disclosed according to section 29(1) and 32 of the Municipal Freedom of Information and Protection of Privacy Act and the Police Services Act, RSO 1990, c.P.15
Criminal Records Check:
This service is intended for applicants who are involved as a volunteer, employee or in any situation where a basic criminal background check is requested (i.e. retail, warehouse or immigration). This search is not intended for applicants who are seeking volunteer and/or employment with vulnerable* persons. This search includes national databases only. The possible existance of criminal convictions and outstanding charges will be considered for release. Information is collected and disclosed according to section 29(1) and 32 of the Municipal Freedom of Information and Protection of Privacy Act and the Police Services act, RSO 1990, c.P.15
A member of the public may request a copy of a report that is prepared by a member of the Ottawa Police Service when an incident they are involved in has occurred.
*Who are vulnerable persons?
Vulnerable persons or individuals refers to a class of persons who, because of their age, a disability or other circumstances, whether temporary or permanent are in a position of dependence on others or are otherwise at a greater risk than the general population of being harmed by persons in a position of authority or trust relative to them (for example: children, disabled or elderly)
If the person requesting the Records Check is under the age of 16 years and does not have sufficient identification a parent or legal guardian (with proper identification) can guarantee the young person’s identity.
I still have questions. Who can I contact?
To check the status of your request, please contact 613-236-1222 ext. 5485. You may also reach the Background Clearance Supervisor by email at RecordsCheck@ottawapolice.ca ; or phone at 613-236-1222, ext. 5487.
The Ottawa Police Service (OPS) also welcomes written comments sent by mail to:
Background Clearance Section
Ottawa Police Service,
P.O. Box 9634, Station T,