Contact Us

Make the Right Call: 911 for emergencies, 613-230-6211 for other emergencies, Call Centre to report a theft, property damage, missing person or stolen vehicle.

Contact

Reporting Process

Some incidents require an officer to be dispatched to take a report in person, while other reports can be taken by a Call Centre agent over the phone (613-236-1222 ext 7300) or online using our Online Reporting System*.

We do not accept reports by email or social media.

Reports taken through our Online Reporting System include:

  • Theft (Under $5000) 
  • Lost Property (Under $5000) with a known serial number or distinct identifier to report. 
    Read this if you've lost your wallet.
  • Mischief/Damage to Property (Under $5000) 
  • Theft from Vehicle (Under $5000)
  • Traffic Complaints 

*Reports filed through our Online Reporting System are reviewed within 24 hours.

Other Ways to Contact Us

For general comments, compliments or questions, please use this email form.

  • Emails and social media will be monitored Monday to Friday during business hours only, excluding statutory and civic holidays.  

  • The Ottawa Police Service is committed to ensuring a safe and respectful environment for both our employees and members of the public. Aggressive or intimidating behavior, harassment or coarse language will not be tolerated.

If you have a complaint about police, please follow our formal complaints process.

See also

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Mailing Address

Ottawa Police Service
P.O. Box 9634 Station T,
Ottawa, Ontario,
K1G 6H5 CANADA