Your concerns are our concerns. We work hard to improve our service to better meet the needs of our community. Here are some of the key projects we're working on to protect the safety, security and quality of life in Ottawa.
The OPS processes approximately 55,000 civilian background checks annually. In an effort to improve service to the public, a process is underway to modernize the submission, processing and delivery of Criminal Records Checks, Police Records Checks, and requests for copies of police reports, adoption applications, and pardon applications. The OPS is seeking an online solution to enable applicants to submit and pay for requests online, anytime. Expectations are that a new online solution will be in place by end 2014.