Aggressive driving and disobedience of the rules of the road remain a top concern for Ottawa commuters.
Aside from obeying the rules of the road yourself and being courteous and sharing the road with others, you can help make Ottawa roads safer by reporting traffic incidents to the Police. The Ottawa Police Service looks upon driving complaints very seriously. Every incident reported is documented and a district officer assigned to the area of the complaint will follow up every traffic complaint.
Report it online or if you phone our Call Centre at (613) 236-1222, extension 7300 with a non-emergency complaint after the incident has occurred, you will have to provide the following specific information.
Please note that if you do not have the correct licence plate number matching the vehicle description, there is a limit to the amount a police investigation can do.
If the below information is provided and found to be correct (and the complainant is able to identify the driver and willing to go to court) a charge will be laid. A member of the Call Centre will take a report over the phone and ask some very specific questions that are required by a District Traffic Officer to follow-up with the case.
1. Incident: Date, Time ( AM or PM), Location, Direction of Travel.
2. Driver Information: Driver description (Male/Female, Age, Hair etc).
3. Vehicle Information: Licence Plate (Number, Province), Vehicle (Year, Make, Model, Colour, Car/Truck/Bicycle/ Other (please specify), Any other features (i.e. trailer hitch, modified parts etc).
4. Details of Incident
5. Your Information: Name, Address, Phone (home, business, mobile), Date of Birth.
Any person who witnesses a driving offence such as "aggressive driving", can call the Ottawa Police's other emergency line at 613-230-6211 to make a report. If the incident is in progress and if the driving is serious enough that other persons - whether motorists, cyclists or pedestrians are at risk, you can call 911.
If you call 911, you will be asked where the aggressive driving is occurring (i.e. name of road, direction of travel), a description of the driver and vehicle along with your name and phone number.
The car may be pulled over within a kilometre of the incident, but the driver at that time may be driving properly - following the rules of the road. The driver may be impaired, and officers will act accordingly. If you witnessed the offence - YOU ARE REQUIRED FOR COURT.
For traffic complaints such as a reoccurring traffic violation in your neighbourhood, you can file a report online, phone our Call Centre at 613-236-1222, extension 7300, visit any of our police stations . Reporting this information will help the Ottawa Police better allocate police resources.