Alarm Management
The Ottawa Police False Alarm By-law, amended March 26, 2007, has under gone a changes and will have further changes soon. The response fee for Police attendance at a false alarm is currently under review. Registration fees have been eliminated from the By-Law effective September 29, 2009.
The registration of the alarm system is now voluntary however, we strongly encourage this to be done:
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to give the police an accurate database of alarm systems within the region. This allows for the prediction of alarm responses requests (which take up to 10% of our total calls for service or about 25,000 calls per year) and permits informed decision to be made on staffing levels.
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to allow quicker handling of alarm calls by our dispatch centre. Alarm companies only need to quote a registration number which when entered into our computer system will automatically pre fill an alarm dispatch screen.
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to provide a greater degree of officer safety and protection of your property. Alarm calls are inherently more dangerous for police due to the fact that no information is provided by the reporting individual as to the circumstances surrounding the call. This is true in the case of both monitored and unmonitored alarms.
Please download and complete the Alarm Registration Form.
You can reach the Alarm Management Section by:
The Ottawa Police is committed to working together for a safer community. By reducing the numbers of unnecessary calls for service such as false alarms, it will enable police officers to focus on higher priority calls for service that the general public views as the number one priority for its police service. A properly installed and functional alarm system will enhance a residential or commercial property’s security.