How to collect your property

Whether it's taken as evidence at a crime scene or found abandoned on a street corner, Evidence Control Services catalogs and tracks every piece of property that comes into the custody of Ottawa Police Officers. The Section strives to preserve and protect property by providing professional, proficient and systematic storage and handling of each and every piece of evidence or property that is entrusted to its care.

Frequently asked questions

1. How do I get my property back?

You must phone the Ottawa Police Service at (613) 236-1222, extension 5238, to view and/or coordinate the release of your property. General inquiries can also be e-mailed to property@ottawapolice.ca.

Property is released only to the legal owner of the property by appointment only. If property is being held as evidence in a criminal case, it may not be available for release.

The personal property of prisoners received by the Ottawa Police is held 90 days from the date of receipt of the property. It is the responsibility of the owner to make arrangements with Evidence Control Services for the property's release within this 90-day period. Failure to do so will result in the disposal of the property by the Police Service.

In all cases, you must first contact Evidence Control Services to claim your property.

2. What do I need to bring with me to collect my property?

In addition to proof of ownership, the person collecting the property must bring one piece of appropriate identification that includes his or her name and date of birth.

Please note that, according to the Health Cards and Numbers Control Act, health cards cannot be accepted for identification purposes.

3. Where do I pick up my property?

After contacting Evidence Control Services to arrange the release of your property, you can collect the property in person at the Charles Sim Municipal Garage (at the rear in the Northwest corner) at 2799 Swansea Crescent.

4. Can my property be transferred to a police building closer to where I live?

No. Property must be collected in person at our Property and Evidence facility at 2799 Swansea Crescent.

5. I have found property, what do I do?

You may drop it off at any of our police stations or contact our Call Centre at 613-236-1222 ext 7300 to have police pick up the item. If the item is a gun or ammunition, DO NOT bring it to the police station. Contact the Call Centre at 613-236-1222 ext 7300 to have police pick it up.

6. What happens to property if it's not claimed?

For the most part, when property without a known owner is remitted to the Ottawa Police Service, Evidence Control Services stores that property for 90 days. Found bicycles are kept for only 30 days. If the property is not picked-up during the hold period, it may be sold or, depending on its condition, disposed of.

Currently over 90 federal Departments and Agencies dispose of everything from computers, office equipment, vehicles as well as military equipment like ships and planes through CAD.

For more information, visit GCSurplus or Rideau Auctions

7. What are the Hours of Operation?

Evidence Control Services hours of operation are Monday to Friday, from 7 AM to 4 PM. Closed on weekends. Pickups should be completed between 7 AM and 3:30 PM.

Mailing Address:

Evidence Control Services: Ottawa Police Service P.O. Box 9634, Station T Ottawa, Ontario K1G 6H5

Location:

2799 Swansea Crescent


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For more information, contact:

Phone: (613) 236-1222, extension 5238
Email: property@ottawapolice.ca
Fax: (613) 760-8049

8. Where can I park?

When you arrive at 2799 Swansea Crescent (the Charles Sim Municipal Garage), drive through the first visitors parking lot and follow the directional signs through the gates and up to the Evidence Control facility where the parking lot faces the public entrance. The Evidence Control facility is attached to the back of the Charles Sim Municipal Garage and is not readily visible from the road.

Public transit is available. Contact OC Transpo at (613) 741-4390 for up-to-date route and schedule information.

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