In-Person Police Record Checks

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IMPORTANT MESSAGE FOR RECORDS CHECK APPLICANTS

APPLY ONLINE HERE

 


Our Queensview location continues to be busy with walk-in services, including same-day In-Person records checks.

We are experiencing high volumes and longer than usual wait times.

We have put temporary measures in place to provide clients with a window of time when their applications will be processed. We will be issuing colour-coded tickets to applicants that attend in person with assigned time slots for applicants. Once we reach our ticket capacity for the day, we will no longer accept any further clients.

We continue to encourage applicants to submit their Police Record check application online.


Applications received online that pass the identity verification (EIV) and successful payment online are receiving their completed application FASTER than attending in person.

Applications that do not pass EIV, and/or are unsuccessful with payment, remain in the application queue and are given priority. When the applicant attends 2670 Queensview to complete their application, their request is given priority.

When you arrive at our Queensview location, please select the "Online Completion (EIV/Payment)" button on our ticket kiosk. Please have a seat and wait for your number to be called.

Please ensure that you bring your online request reference number and two (2) pieces of valid identification. One (1) piece of identification must contain your photo. If you are here to submit payment, please take note that we accept Debit, cash, and all major credit cards.

All other walk-in services, INCLUDING same-day IN-PERSON records check applications, are subject to volume and long wait times of up to four hours during this busy records check season.


 

Not everyone may be able to submit an application online. If you are under 18 and/or do not have a bank account or credit history we can use to verify your identity, you will be required to verify your ID and/or submit an application request in person.

What do I need to know before I request a Police Record Check in-person?

Applicants need to fill-out one of the following forms and bring it along with two pieces of current government-issued identification (one containing a photo) to 2670 Queensview Drive.

Check our hours of operation.

To apply in person, you will need:

Two pieces of valid government issued identification
  • One piece of identification must contain a photograph
  • Social Insurance Number cards are not accepted for in-person submissions
  • Check our accepted forms of identification

Proof that you reside within the city of Ottawa/Gatineau-Hull if applying for a Vulnerable Sector Check or a Criminal Record and Judicial Matters Check

A completed Police Record Check form


Download a form

There are three types of Police Record Checks. Click on the type of check you require to download the application:

Level 1

DOWNLOAD Criminal Record Check (CRC) 

This check is intended for applicants who are involved as a volunteer, employee or in any situation where a basic CRC is requested (e.g., retail or immigration). This check is NOT intended for applicants who are seeking volunteer and/or employment with vulnerable persons. READ MORE

Level 2

DOWNLOAD Criminal Record and Judicial Matters Check (CRJM) 

It is a collection of offence information, including convictions, outstanding warrants, charges and judicial orders available from a local police agency's Record management system and other systems/Record where authorized.

This check is intended for applicants who are seeking volunteer and/or employment with agencies who require a Criminal Record and Judicial Matters Check. The agency has determined that a search of sex offenders with a record suspension is NOT required (e.g., border crossing or visa) therefore this check is NOT intended for applicants who are seeking volunteer and/or employment with vulnerable persons. READ MORE

Level 3

DOWNLOAD Vulnerable Sector Check (VSC) 

This check is restricted to applicants seeking employment and/or volunteering in a position of authority or trust relative to vulnerable persons in Canada only. It is a collection of offence information, including convictions, outstanding warrants, charges, judicial orders and sexual offence convictions for which the individual has received a record suspension where authorized by the Minister of Public Safety and Emergency Preparedness. Non-conviction information shall be released only when it meets the Exceptional Disclosure Assessment. READ MORE


You can choose to receive your results by email, mail, or pick them up at 2670 Queensview.

We have fully adopted Bill 113 based on LEARN Guidelines as it relates to a Police Record Check. Read more about what the police record checks include and does not include.

Note: Applicants may not qualify for "while you wait, same day service" if there are any outstanding matters before the courts with a previous police agency.