Online Police Record Checks

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Please be advised that the recent reports of an Equifax data breach does not impact the safety and security of our online Police Records Checks. You can continue to apply online with confidence that your information is secure.

Our online Police Records Check system was designed with the security of your personal information as a top priority.  Any compromise of Equifax information does not affect the online record check service.  Equifax is strictly used to validate identity only.  Absolutely no data associated with the record check application request is tied to the Electronic Identity Verification (EIV) check.  Applicant data itself is not stored outside of Ottawa Police controlled systems. We have all the necessary steps in place to ensure your information is safe.

While not referencing Canadian customers directly, here is the official statement on the Equifax website:  https://www.equifaxsecurity2017.com/

We are pleased to offer an automated online system where residents of Ottawa/Gatineau-Hull can submit their application for various types of Police Record Checks.

The online Police Record Check service allows eligible applicants to submit their application for a Police Record Check 24/7. Additionally, applicants may also monitor the status of their application online.

To submit an application online, and in order to use the Electronic Identification Verification process, you are required to have a bank account and credit history.

Applicants whose identity cannot be verified electronically will be required to submit an application in person at 2670 Queensview Drive.

If you are unsuccessful in your online Electronic Identity Verification check, you must apply in person.

Before you get started online, you will need:

  • a computer with an internet browser and an email address
  • a bank account and credit history to complete the online Electronic Identity Verification process

The OPS uses Equifax, which uses your credit information to confirm your identity. To learn more about Equifax, please visit their website. If you are unsuccessful in your online Electronic Identity Verification check, you may still apply in person.

  • An electronic copy of your volunteer capacity letter (this may be scanned or attached as a .pdf)

If you are a volunteer, you will be asked to attach a scanned or .pdf version of your volunteer letter. It must clearly indicate the organization that you will be volunteering with, on organization letterhead and signed by the volunteer organization. Illegible or incomplete letters will be rejected and you will be notified that you must reapply.

There are three (3) types of Police Record Checks. Click on the type of check you require to begin the online application:

Level 1

Criminal Record Check (CR) READ MORE

This check is intended for applicants who are involved as a volunteer, employee or in any situation where a basic CRC is requested (e.g., retail or immigration). This check is NOT intended for applicants who are seeking volunteer and/or employment with vulnerable persons.

Level 2

Criminal Record and Judicial Matters Check (CRJM) READ MORE

It is a collection of offence information, including convictions, outstanding warrants, charges and judicial orders available from a local police agency's Record management system and other systems/Record where authorized.

This check is intended for applicants who are seeking volunteer and/or employment with agencies that require a Criminal Record and Judicial Matters Check. The agency has determined that a search of sex offenders with a record suspension is NOT required (e.g., border crossing or visa) therefore this check is NOT intended for applicants who are seeking volunteer and/or employment with vulnerable persons.

Level 3

Vulnerable Sector Check (VSC) READ MORE

This check is restricted to applicants seeking employment and/or volunteering in a position of authority or trust relative to vulnerable persons in Canada only. It is a collection of offence information, including convictions, outstanding warrants, charges, judicial orders and sexual offence convictions for which the individual has received a record suspension where authorized by the Minister of Public Safety and Emergency Preparedness. Non-conviction information shall be released only when it meets the Exceptional Disclosure Assessment.

 

Applicants Under the Age of 18

If you are over the age of 12 but under the age of 18, you MAY now apply online to submit your Records Check request using our Online Application system.

In-Person Verification will still be required for all online submissions to confirm your identity for all applicants that are between the ages of 12 and 18. 

Unfortunately, we are only able to confirm identity online if you have credit history and our online application cannot verify the identity of individuals under the age of 18.

PLEASE NOTE THAT APPLICANTS BETWEEN THE AGES OF 12 AND 17 ARE NOT PERMITTED TO APPLY FOR A LEVEL 3-VULNERABLE SECTOR CHECK AS THE YOUTH CRIMINAL JUSTICE ACT DOESN'T PERMIT YOUTH TO APPLY FOR A RECORD SUSPENSION.

Applicants under 18, may apply for the Criminal Record Check (Level 1) or the Criminal Record and Judicial Matters Check (CJMC) (Level 2).