Intimate Partner Violence

If someone is in imminent danger, please call 911 right away.

If you or someone you know is experiencing abuse, please contact our Police Reporting Unit at 613-236-1222, extension 7300. If you are prompted to leave a message, please do so, and someone will get back to you as soon as possible.

We are here to help. We can connect you to the support you need.

We are committed to helping and supporting victims and survivors of violence and abuse. Listen to some of our investigators.

We recognize that abuse goes beyond physical assault, and we are hopeful that anyone experiencing intimate partner violence will feel comfortable coming forward if they recognize that they are in an unhealthy relationship.

Read about the recent name change from the Partner Assault Unit to the Intimate Partner Violence Unit.

Find help

Unsafe at Home Ottawa: WhatsApp or text us at (613) 704-5535. Unsafe at Home Ottawa is a secure text and online chat service for women and members of LGBTQ2S+ communities in Ottawa and Lanark County who may be living through increased violence and abuse at home during the COVID-19 pandemic.

Assaulted Women's Helpline: 1-866-299-1011

Fem-Aide: 1-877-336-2433 Fem'aide offers French-speaking women struggling with gender-based violence, support, information and referral to the appropriate services in their community, 24 hours a day, 7 days a week./ Fem’aide offre aux femmes d’expression française aux prises avec la violence sexiste, du soutien, des renseignements et de l’aiguillage vers les services appropriés dans leur collectivité, 24 heures par jour, 7 jours par semaine.

Ontario 211

Distress Centre of Ottawa and region: 613-238-3311

Kids Help Phone: 1-800-668-6868 provides confidential phone and web counselling for children ages 20 and under, 24/7.

Youth Services Bureau: 613-260-2360 provides youth and family counselling, crisis support, a 24/7 crisis line, walk-in counselling and an online crisis chat service for youth at

Support groups and counseling

Coalition of Ottawa Community Health and Resource Centres: Resources for Women Families Youth Seniors Children in Ottawa | Find Your CHRC (

  • Family Services Centre: 613-725-3601

  • Counselling and Family Services Ottawa: 613-233-8478

Ottawa Police resources

Shelters and pets

Find a shelter near you with Unsafe at Home Ottawa.

Find temporary housing and care for your pets with Help – The FAM Network.

Diplomatic Community

The Committee for Members of the Diplomatic Community (Canada) is a multi-agency resource providing information to Canadian Foreign Representatives and Workers attached to diplomatic missions who are experiencing domestic difficulties.

Our goal is to enable victims of domestic violence who are foreign representatives and workers attached to diplomatic missions to access available information and resources that reflect victims’ rights while effectively utilizing community resources and ensuring seamless service delivery by professionals providing service to these victims.

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