Police Record Checks

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Please note:

We are currently seeing a significant increase in applications for police records checks. Ideally, we would like to return your online application to you in as little as 24 hours, but we are currently exceeding that timeline by approximately two weeks. We appreciate your patience during this busy time and we still encourage you to apply online as you will receive expedited service if you need to come in person to verify your identity. 


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I want more information before I start my records check application online.

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I am under 18.

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Capacity Limit:

We are experiencing a high volume of requests for Walk-in/Same Day Express Records Check Requests. The average lobby wait time is ranging between 1-3 hours. 

Please be advised that once our capacity limit has been reached, the Records Management Section will have to turn away walk-in applicants who are dropping off submissions and/or attending to request same day service (Express Fee). Our priority will be to serve those applicants that have already been issued a ticket and are already waiting in our lobby.

Onsite Commissionaires at the front door will turn away walk-in/same day express clients once capacity is reached.  If you have been turned away, we strongly recommend that you submit your request using our online application system OR return at a later date/time.

We apologize for any inconvenience.

Please direct your concerns or complaints to:

Records Management at 613-236-1222 ext. 5485 or email us.