Police Record Checks

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IMPORTANT MESSAGE FOR RECORDS CHECK APPLICANTS

APPLY ONLINE HERE


Our Queensview location continues to be busy with walk-in services, including same-day In-Person records checks.

We are experiencing high volumes and longer than usual wait times.

We have put temporary measures in place to provide clients with a window of time when their applications will be processed. We will be issuing colour-coded tickets to applicants that attend in person with assigned time slots for applicants. Once we reach our ticket capacity for the day, we will no longer accept any further clients. We reach our ticket capacity as early as 10:30 a.m.

We continue to encourage applicants to submit their Police Record check application online.

Many people coming in-person CAN complete their application online. If your application requires that you need to come in-person to complete your records check, CONTINUE TO COMPLETE THE ONLINE APPLICATION. Do not abandon your application.

A partially completed online application will get you through the line faster with a priority ticket when you arrive in-person.


Applications received online that pass the identity verification (EIV) and successful payment online are receiving their completed application FASTER than attending in person.

Applications that do not pass EIV, and/or are unsuccessful with payment, remain in the application queue and are given priority. When the applicant attends 2670 Queensview to complete their application, their request is given priority.

When you arrive at our Queensview location, please select the "Online Completion (EIV/Payment)" button on our ticket kiosk. Please have a seat and wait for your number to be called.

Please ensure that you bring your online request reference number and two (2) pieces of valid identification. One (1) piece of identification must contain your photo. If you are here to submit payment, please take note that we accept Debit, cash, and all major credit cards.

All other walk-in services, INCLUDING same-day IN-PERSON records check applications, are subject to volume and long wait times of up to four hours during this busy records check season.

Members of the public can apply online, or in person, for Police Record Checks.

Select the appropriate type of Check you require and fill out the form online - it should take you about 5 to 10 minutes. To ensure your information is private and secure, you must fill out your form in one session. If you are unable to complete your application on the website, you can complete and submit your application in person.

The advantage of our online service is that you may not need to appear in person and you can monitor the status of your application online.

Whether you need the Police Record Check for employment or volunteer work, this is a simple, secure, accessible and quick way to access information.


Important Notices:

  • For applications already submitted in-person, we are currently processing police Record checks received during the week of April 13, 2017. Express Records Checks are only available at our 2670 Queensview Dr. location.

  • Records checks are always in high demand and wait times at 2670 Queensview will vary for this service day to day. We ask for your patience.

  • As per the RCMP, only City of Ottawa/Gatineau residents are eligible to apply for a Police Record Check through the Ottawa Police Service. Please click here for a list of eligible Ottawa/Gatineau postal codes.

Level 1

Criminal Record Check (CRC) 

This check is intended for applicants who are involved as a volunteer, employee or in any situation where a basic CRC is requested (e.g., retail or immigration). This check is NOT intended for applicants who are seeking volunteer and/or employment with vulnerable persons. READ MORE

Level 2

Criminal Record and Judicial Matters Check (CRJM) 

It is a collection of offence information, including convictions, outstanding warrants, charges and judicial orders available from a local police agency's Record management system and other systems/Record where authorized.

This check is intended for applicants who are seeking volunteer and/or employment with agencies who require a criminal record check. The agency has determined that a search of sex offenders with a record suspension is NOT required (e.g., border crossing or visa) therefore this check is NOT intended for applicants who are seeking volunteer and/or employment with vulnerable persons. READ MORE

Level 3

Vulnerable Sector Check (VSC) 

This check is restricted to applicants seeking employment and/or volunteering in a position of authority or trust relative to vulnerable persons in Canada only. It is a collection of offence information, including convictions, outstanding warrants, charges, judicial orders and sexual offence convictions for which the individual has received a record suspension where authorized by the Minister of Public Safety and Emergency Preparedness. Non-conviction information shall be released only when it meets the Exceptional Disclosure Assessment. READ MORE