Operation Access

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The Ottawa Police Service (OPS) is pleased to unveil a new initiative called “Operation Access” aimed at improving entry access for our frontline officers and first responders to apartments and multi-dwelling buildings across the city when responding to critical calls for service.

Starting this month, building owners, landlords and property managers will be able to provide police with options for secure methods of entry should a resident of their building need immediate assistance.  

Under certain emergency circumstances, officers will be able to contact our Communications Centre who will have access to a city-wide database and be able to provide entry into a building through confidential access information housed in a secure computerized system. This database will be only accessible by our 911 operators and will not be shared unless required for an emergency response or priority call for service.

If you are a landlord or property owner and wish to participate in this initiative, you are encouraged to fill out an Emergency Access Authorization Form and submit it to accessinfo@ottawapolice.ca.  You can also email us at this address if you have any questions.