Contact us

• Theft (excluding theft of passports)

• Lost Property (with a visible serial number or distinct marking such as a custom engraving)

• Mischief/Damage to Property 

• Theft from Vehicle

• Traffic Complaints 

• Drug Complaints

• Fraud Complaints

• Hate-Motivated Incidents

• Add information to an existing report

If you wish to remain anonymous, please contact Crime Stoppers at crimestoppers.ca or 1-800-222-8477.

• A threat was made or violence was used during the incident.

• Evidence was left on the scene such as, but not limited to blood, tools, clothes or any item related to the incident.

• The incident being reported did not happen in Ottawa.

• The stolen property is a passport(s) (Stolen Canadian passports must be reported stolen to Passport Canada. Stolen Foreign passports must be reported in person at a police station)

• The property lost is a cell phone, licence plate, bank card or government issued identification, with or without a serial number.

Frequently asked questions about online reporting

No incident should be considered too small to report. 
It's important to report all crime. Here are some frequently asked questions about online reporting.

By clicking the Start Report button below, you confirm the above information and understand that filing a false report is a criminal offence.

START REPORT

For Emergencies

All emergencies, please dial 911.

For Non-Emergencies

 Please dial 613-236-1222, extension 7300.  

TTY service for the deaf, deafened and hard of hearing, please dial 613-760-8100.

Feedback

Comments on the manner in which the Ottawa Police Service provides its services to people with disabilities are encouraged and appreciated.

People providing such feedback are strongly encouraged to provide as much information as possible to the Service about the event/concern.

Feedback may be provided by:

• Mail:

  Ottawa Police Service

  Attention: Accessibility Coordinator

  P.O. Box 9634, Station T

  Ottawa, ON
  K1G 6H5

• Email
• In person
• Electronically using the Accessibility for Ontarians with Disabilities Act (AODA) Feedback Form

Seven days a week from 7 am to 9 pm*

*Extended hours until March 31, 2020

• Collision Reporting Centre
• Make a police report (check online reporting options first) 

Seven days a week from 7 am to 9 pm*

*Extended hours until March 31, 2020

• Collision Reporting Centre
• Make a Police Report (check online reporting options first) 
• Police Station Tour by appointment only
• Fingerprints by appointment only for criminal investigations.

Elgin Street is closed to traffic from Somerset Street to Catherine Street. 

Please visit ottawa.ca/elginstreet for a traffic detour map.

Seven days a week from 7 am to 9 pm*

*Extended hours until March 31, 2020

• Collision Reporting Centre
• Make a police report (check online reporting options first) 

Hours of Operation

Monday to Friday, hours of operation vary depending on service required. See below. Closed on all statutory and civic holidays, including Remembrance Day and Family Day. FREE PARKING

Closed on weekends.

• Records Checks* (7:30 a.m. to 5:30 p.m.)

  • Apply online!

  • Records checks are always in high demand and wait times will vary for this service day to day. We ask for your patience.

*EXPRESS service is available for an additional fee at this location only. It is only available for persons seeking Police Record Check (vulnerable sector) who have been residents of Ottawa for at least five years.

• Copies of a Police Report (8 a.m. to 3:30 p.m.)

• Vulnerable Sector Fingerprinting (7:30 a.m. to 3 p.m.)

• Adoption Applications (7:30 a.m. to 3 p.m.)
• Alarm Payments (8 a.m. to 4 p.m.)