Contact Us
For a life-threatening emergency or crime in progress, call 911.
If you need to file a non-emergency police report, report online or call our Police Reporting Unit at 613-236-1222, extension 7300. Our Police Reporting Unit is open seven days a week from 10 a.m. to 8:30 p.m.
Between 8:30 p.m. and 10 a.m., if you need to file a report, please call 613-236-1222.
For all other enquiries, call our main number, 613-236-1222.
TTY 613-760-8100 - Service for the Deaf, Deafened and Hard of Hearing
On this page:
- Claim lost, found or stolen property
- Compliments
- Complaints
- Comments and questions
- Community Police Centres
- Destruction of photographs and fingerprints
- Ottawa Victim Services
- Police stations
- Records checks and copies of police reports
- Towed vehicles
Related information:
Police Stations
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Front Desk Services: Monday to Friday from 9 a.m. to 6 p.m. Closed on weekends and statutory holidays Collision Reporting Centre: |
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Services available at this location |
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| Parking |
| Public parking is available on-site. |
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Front Desk Services:
Collision Reporting Centre: |
| Services available at this location |
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| Parking |
| A paid visitor lot is available at the back of 474 Elgin Street, entrance off Metcalfe Street. There are also surrounding streets that offer either free or paid parking. |
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Front Desk Services:
Collision Reporting Centre: |
| Services available at this location |
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| Parking |
| Public parking is available on-site. |
Sex Offender Registry: 613-236-1222, extension 5490
Records checks and copies of police reports
The Customer Service Desk is located at 2670 Queensview Drive and is open by appointment to serve you better.
All records check requests can be submitted online.
Find out how to get a copy of a police report.
Community Police Centres
Our Community Police Centres are not staffed on a full-time basis. Please call in advance to ensure that someone is available to assist you.
Ottawa Victim Services
Ottawa Victim Services (OVS) provides emotional support, practical assistance, referrals and advocacy to people who have been victimized due to a crime or tragic circumstance without judgment to lessen the impact of victimization. OVS is a community-based agency committed to treating individuals with courtesy, compassion and respect for their dignity, privacy and diversity. OVS can be reached at 613-238-2762.
Claim lost, found or stolen property
The Evidence Control Unit at 2799 Swansea Crescent is CLOSED for all walk-in services.
If you are reporting a missing, lost or stolen item, please first file a report using our online system. If you require assistance, you can call us at 613-236-1222, extension 7300.
Appointments can be scheduled on an as-needed basis between 8 a.m. to 2 p.m., Monday-Friday.
To check about a missing bicycle or other stolen or lost articles, please email us at [email protected] or call 613-236-1222 ext. 5488.
Please contact us in advance to schedule an appointment to claim your property, at 613-236-1222 xt 5238, or by email at [email protected]. Please ensure to have your Ottawa Police file number prior to scheduling your appointment.
Towed Vehicles
If you suspect your motor vehicle has been towed due to parking enforcement/snow removal, please call Ottawa By-Law services by dialing 311 if calling from Ottawa or the following numbers if calling from outside the city 613-580-2400 / 1-866-261-9799.
If you suspect your motor vehicle has been towed from a private property not controlled by By-law services, please call their property management office.
If you require information concerning a motor vehicle that has been towed/impounded by the Ottawa Police Service, please visit our Impounded Vehicles Section web page.
Comments and questions
We do not accept reports by email or social media.
For general comments, compliments or questions, please email us at [email protected] or connect with us on social media.
Emails and social media are monitored Monday to Friday during business hours only, excluding statutory and civic holidays.
Compliments
We always like to hear from you when our members have gone above and beyond to help you. You can send a compliment by email at [email protected] or message us on Facebook or you can use our new interactive form to let us know about our members.
Complaints
If you have a complaint about police, please follow our formal complaints process.
Cybertip.ca
Cybertip.ca is Canada's tip line to report the online sexual exploitation of children.
To report or for more information, visit cybertip.ca.