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Standing With Jayden

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Jayden and the Ottawa Police team on his special day visiting Central station.

In 2023, Jayden was sitting in the backseat of a car when everything changed.

An impaired driver, travelling 176 km/h in a 50 zone, crashed into the car Jayden was in. The impact crushed the vehicle so badly that firefighters had to use the jaws of life to cut it open and pull him out.

Jayden survived. But survival came at a cost.

He underwent 13 surgeries. He will live with mobility issues for the rest of his life.

In the months that followed, his world became a cycle of recovery, appointments, and questions—questions that didn’t have easy answers. The person responsible was still free. Still driving. For Jayden and his mom, the legal process felt long, unfair and unclear.

Cst. Josée Provençal from the Ottawa Police Collisions Investigation Unit had been working with the family since the crash. She saw the frustration firsthand.

“The process leading to sentencing can be so painful,” she said. “I could tell the family struggled with wrapping their heads around the legal proceedings.”

She wanted to do something that would make it clearer—something that would show them they weren’t alone in it.

So she invited Jayden and his mom to the police station for a day behind the scenes.

Jayden met the firefighters who helped pull him from the wreck. The paramedics who treated him. The police officers who responded that day. He saw their equipment, asked questions, and put faces to the people who were there when he couldn’t see what was happening around him.

And Jayden’s mom got to meet the people who stood by her child until she made her way to his side.

At the 9-1-1 communications centre, he stood where the call for help came in—where someone answered, stayed calm, and sent help his way.

There, he met a dispatcher who uses a wheelchair. They connected quickly. The dispatcher showed him that even with mobility challenges, there are still paths forward, still ways to be part of the police service and do important work.

Jayden continued through the service, visiting different units—cell block, the Forensic Identification Unit, Tactical Unit and K9 Unit. Along the way, he received small gestures that added up to something bigger: passes to Wonderland, tickets to a Redblacks game, Bluesfest passes, a visit to the Mounted Unit stables.

And there was something made just for him—a custom art piece created by Cst. Provençal and her husband. It featured one of his favourite anime characters, with the words: “we stand with you.”

“It was so rewarding,” she said. “To see him so happy, he kept saying this was the best day ever.”

For Jayden, it was a day where the pieces connected. The crash. The response. The people who showed up for him then—and the ones still working, every day, to see justice through.

“It was important for us to show our involvement during the accident,” Cst. Provençal said. “All the people that were there to save his life and all the people who are still working on his case.”

What happened to Jayden can’t be undone. But in a system that can feel slow and complicated, he was able to see something real:

Behind every step, there are people who remember his name and who stand with him.

Jayden with an Ottawa Fire Department hat holding a toy police car he received as a gift.

 

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Ottawa Police Service

P.O. Box 9634 Station T,
Ottawa, ON K1G 6H5

Phone: 613-236-1222 (non-emergency)
TTY: 613-232-1123
Service for the deaf, deafened and hard of hearing.

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