Police Record Checks

The Customer Service Desk at 2670 Queensview Drive is CLOSED for all walk-in service.

Any request for a background check can be submitted online.

Any questions or concerns related to your Record Check should be directed to RecordsCheck@ottawapolice.ca. This email is monitored during normal business hours between 7:30a.m. to 5:30 p.m., Monday to Friday.

Our offices at our Queensview location continue to provide service by appointment only, in accordance with provincial and Ottawa Public Health guidelines for physical distancing. We do not currently offer any walk-in service. 

If you require employees or volunteers to complete a Police Records Check, please note there may be a delay in completing the records check if an in-person visit is required. In accordance with public health guidelines, our lobby capacity is limited. 

Did you know that organizations can request self-declaration of criminal convictions? This can be used as a temporary measure until the background check can be completed. Background checks are only one of the tools available for screening potential employees or volunteers, in addition to interviews, reference checks, accreditations, permits and certifications and, in some cases, more extensive checks.

If you require your staff or volunteers to undergo a background check, please continue to submit your background check requests online.




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I want more information before I start my records check application online.

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I am under 18.

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NEW | Youth aged 12 to 17 may ONLY apply for Police Records Checks for Government (federal, provincial, municipal) Agencies