- Develop a community policing model that is (more) responsive to unique geographical and community priorities.
- Work with partners to deliver alternative responses that address the root causes of crime and disorder in alignment with the City of Ottawa’s Community Safety and Well-being Plan.
- Modernize technology and data to enhance community safety, operations and equity.
Strategic Direction
Our vision is to be a trusted partner in building an inclusive, equitable and safe Ottawa.
The Ottawa Police Service Board (OPSB) developed a strategic plan in consultation with the Ottawa Police Service (OPS).
The plan will guide the priorities for the OPS over the next three years and aims to enhance community safety through proactive policing initiatives, community engagement and resource optimization.
The results of various community and stakeholder consultations and data collection processes helped inform the strategic priorities. Thank you to all who contributed!
Strategic Direction 2027
Build trust through strong partnerships
- Work with community partners to support effective service delivery and promote better outcomes.
- Engage with the community and act on feedback inspired by proven solutions and successful best practices.
- Improve communication and openness around our people, activities and processes.
Strengthen our commitment to human rights through equity, diversity and inclusion
- Deliver culturally sensitive services that address varied member and community concerns.
- Build trust in all communities, with a focus on Indigenous, 2SLGBTQQIA+, Black, faith-based, and additional racialized and marginalized communities through a commitment to mutually developed solutions.
- Support diversity and inclusion within the workforce by respecting every employee's individual skills and experiences and providing equitable access to opportunities.
- Continue to evolve our culture through best practices, measurements and inclusive internal processes.
Advance and support a resilient, thriving membership
- Stabilize the workforce by appropriately staffing the Service.
- Invest in OPS member wellness.
- Cultivate a workplace where Members feel valued, and morale is high.
Download the Strategic Direction