Strategic Direction

Enhance community safety

• Develop a community policing model that is (more) responsive to unique geographical and community priorities.
• Work with partners to deliver alternative responses that address the root causes of crime and disorder in alignment with the City of Ottawa’s Community Safety and Well-being Plan.
• Modernize technology and data to enhance community safety, operations and equity.

Build trust through strong partnerships

• Work with community partners to support effective service delivery and promote better outcomes.
• Engage with the community and act on feedback inspired by proven solutions and successful best practices.
• Improve communication and openness around our people, activities and processes.

Strengthen our commitment to human rights through equity, diversity and inclusion

• Deliver culturally sensitive services that address varied member and community concerns.
• Build trust in all communities, with a focus on Indigenous, 2SLGBTQQIA+, Black, faith-based, and additional racialized and marginalized communities through a commitment to mutually developed solutions.
• Support diversity and inclusion within the workforce by respecting every employee's individual skills and experiences and providing equitable access to opportunities.
• Continue to evolve our culture through best practices, measurements and inclusive internal processes.

Advance and support a resilient, thriving membership

• Stabilize the workforce by appropriately staffing the Service.
• Invest in OPS member wellness.
• Cultivate a workplace where Members feel valued, and morale is high.